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POST-LOCKDOWN OPENING HOURS (subject to change) 

Tel - 01841 520204  Email - info@surf-the-pit.co.uk  Facebook - The Pit Surf Shop  Instagram - @themerrypit

Monday - Click & Collect, Local Delivery, Delivery of Large Goods (subject to terms*)

Tuesday - Click & Collect, Local Delivery, Delivery of Large Goods (subject to terms*)

Wednesday - Click & Collect, Local Delivery, Delivery of Large Goods (subject to terms*)

Thursday - Click & Collect, Local Delivery, Delivery of Large Goods (subject to terms*)

Friday - Click & Collect, Local Delivery, Delivery of Large Goods (subject to terms*)

Saturday - Click & Collect, Local Delivery, Delivery of Large Goods (subject to terms*)

Sunday - Click & Collect, Local Delivery, Delivery of Large Goods (subject to terms*)

*Click and Collect subject to prior reservation. Local Delivery within St. Merryn area encouraged. Delivery of Large Goods subject to location and delivery charge. Delivery locations include Padstow, Wadebridge, Newquay and Falmouth, but please call 01841 520204 or email info@surf-the-pit.co.uk for more information  

First and foremost, we hope all our loyal customers are well during these unprecedented times. As you are aware all non-essential shops were forced to close to help reduce the curve and R rate during the COVID-19 pandemic. We have continued to operate an online only basis and are forever grateful for those who made purchases during this time.

As of Monday 15th June 2020 non-essential shops are being encouraged to reopen, but under strict social distancing rules. For those of you who have visited our surf shop in person will understand that it will be very difficult to keep to these rules due to the size of our premises. During June 2020 we trialed reopening the surf shop for 3 weeks, but strained to adhere to Government regulations in such a small premises. Therefore we will be operating Online, Click & Collect, Local Delivery and Large Goods Delivery services and we would urge customers to shop via our website as much as possible and select CLICK AND COLLECT at the checkout. We will be implementing the following in order to remain open for those who need to visit in person to click and collect.

  • We will be operating an ONLINE, CLICK & COLLECT, LOCAL DELIVERY and DELIVERY OF LARGE GOODS service, but would advise all our customers to keep up to date with any changes through our social media outlets or by telephone - 01841 520204

  • CASH and CARD payments ACCEPTED

  • Staff will wear appropriate PPE at all times

     

  • HAND SANTIZER will be AVAILABLE for customers and staff

  • Hire will be AVAILABLE but under strict guidelines. Board hire will commence from 15th June. Wetsuit hire will be integrated in early July alongside our NEW HIRE DELIVERY SERVICE (stay tuned)

  • Hire items will enter a 72 HR CONTAMINATION upon return

  • Part-Exchange will NOT be available

  • Customers will NOT be able to enter the shop (subject to change)

  • Trying on will be under LIMITED DISCRETION*

  • Handling of products will be under LIMITED DISCRETION*

  • Products will be AVAILABLE TO VIEW in our viewing area which will abide to the 2m social distancing rule

  • A 2m social distancing QUEUING SYSTEM will be in place, but during busy periods customers may be politely asked to return at a later time

  • Customers will be asked to CHECK OUR WEBSITE or CALL IN ADVANCE for up to date STOCK and SIZE AVAILABILITY prior to visiting the premises

*LIMITED DISCRETION - To reduce the spread of COVID-19 we would advise our customers to visit manufacturer websites in order to gauge the correct size they require if purchasing for the first time. Our staff have extensive training and knowledge in gauging correct sizes but if you feel it necessary to try on or handle a product we will abide by the following rules;

  1. Provide hand sanitizer before and after the product handling

  2. Set the product aside for 72 hours in our designated COVID-19 decontamination area if the product is not purchased following product handling

As much as we would love to reopen, during our June 2020 trial reopening we strained to adhere to Government regulations in such a small area. Therefore we will be operating Online, Click & Collect, Local Delivery and Large Goods Delivery services. As we are a small family run business operating out of a small Cornish village community, we would like to keep the COVID-19 curve and R rate on a decline. Therefore we kindly ask customers to respect social distancing when visiting the shop (and area) and not to be offended if we deem it necessary to revert back to lockdown rules if we feel our opening has a negative impact on our local community.

We look forward to seeing all our loyal customers over the coming months, if not, then during 2021 when things are (fingers crossed) back to normality.

All the best from Jon and the staff at The Pit Surf Shop / Bodyboarding Life Bodyboard Shop!
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